The NC Controlled Substances Reporting System (CSRS) collects information on dispensed controlled substance prescriptions and makes this information available to prescribers and dispensers. The system is used as a clinical tool to improve patient care and safety while avoiding potential drug interactions and identifying individuals that may be in need of referral to substance use disorder services. In addition, prescribers can audit their personal controlled substances prescribing history.
Controlled Substances Reporting System
Integration Resources
CSRS Mandatory Compliance and Technical Assistance
Legal Updates
Frequently Asked Questions
- 1. How can I register?
- 2. Can out-of-state providers access NC CSRS records?
- 3. As a practitioner, with whom can I share patient prescription histories?
- 4. If I find an error in my prescribing history, who should I call?
- 5. As a new pharmacy, how do I register an uploader account?
- 6. If I am having issues uploading information from my pharmacy, who should I contact?
- 7. As a patient, can I request my own CSRS information?
- 8. As a researcher, how can I request de-identified data?
Tab/Accordion Items
1. How can I register?
- CSRS Registration Instructions: All prescribers, pharmacists, and delegates may apply through the NC CSRS website at https://northcarolina.pmpaware.net/login.
- Select "Create an Account" and follow the provided instructions.
2. Can out-of-state providers access NC CSRS records?
Yes. Out-of-state providers can register with the system to query NC patients using the Out of State Prescriber role.
3. As a practitioner, with whom can I share patient prescription histories?
4. If I find an error in my prescribing history, who should I call?
- Call the dispensing pharmacy to verify the CSRS data.
- If the prescription is determined to be in error, ask the pharmacist to resubmit with the correct information.
- For further questions or concerns, email NCCSRS@dhhs.nc.gov.
5. As a new pharmacy, how do I register an uploader account?
A step-by-step guide for dispensers can be found here: Data Submission Dispenser Guide
6. If I am having issues uploading information from my pharmacy, who should I contact?
- Contact Bamboo Health at 855-962-4767
- Create a support ticket at the Bamboo Health Support Center
7. As a patient, can I request my own CSRS information?
Yes. Complete the Request for Individual's Own Controlled Substances Reporting System Information Form and mail it, along with a copy of your photo ID, to the address below:
Controlled Substances Reporting System
Attn: Patient Profile Desk
Mail Service Center 3008
Raleigh, NC 27699-3008
8. As a researcher, how can I request de-identified data?
NC CSRS De-identification Documents:
- Data Request FAQ
- CSRS Access for Health Information for Research Form
- Data Guide Public
- Data Use Agreement for CSRS Data
